Currently we ship from our warehouse in New Jersey to all US states. Shipping cost and sales tax will be indicated at check out. We have a Free shipping rate policy for orders over $ 100,00
It depends in which state you are. Orders processed here will take 3-7 business days to arrive. Delivery details will be provided in your confirmation email.
We try to fulfill our orders as quickly as possible. Once you confirm your order, no changes can be made. That said, please email us at email@example.com and we will try to see if a good solution can be found.
You can find your order number in both your order confirmation as in shipping notification emails.
If you experience problems finding your order number, please contact us at firstname.lastname@example.org
All our products are made of lead-free crystal glass.
The key feature of lead-free crystal glass is that the minerals it contains strengthen the material, making it possible to produce highly durable but incredibly refined and gossamer-thin glassware. Crystalline captures the light, delivering sparkling clarity. It also adds resonance to the glass. This brings out the full colours and textures of the best wines, champagnes and liquors.
All our products are made in Turkey. NUDE prides itself in its artisanal approach to glass making. In 1973, Şişecam established the Denizli Factory, specialising in handmade crystalline glass. With 400 master blowers and hosting the National Academy of Glassmaking, Denizli has created much of the world’s most acclaimed glassware. The jewel in the Denizli crown is NUDE, and it stands at the forefront of innovative design.
We always aim for make sure our customers love our products, but if you do need to return an order, we’re happy to help. Our standard return policy is 14 days. Please review our return policy for details.
We aim for the highest quality for our products. Keep in mind that handmade products might not be identical and could include some small differences. In case of a clear defect, please reach out on email@example.com and include pictures of the defect.
It might happen that a product gets damaged during transport. In this case also please reach out to firstname.lastname@example.org, keeping your order number at hand, and we will help you out.
Returns are processed within X business days after receiving your return package. It may take up to X additional business days for refunds to post on your account. When you refund is processed, we will confirm this to you by email.