Stay Safe, Stay Connected
We hope you and your loved ones are well and staying positive during these uncertain times. In light of the current COVID19 outbreak, NUDE is working to find ways to ensure we protect our team’s health and well-being and continue to provide support and excellent service to our customers.
As a global brand, the impact is different for each country, but most importantly, we will stay connected and work together as a community. Our dedicated staff at NUDE HQ will be working remotely and available to help our network of customers, suppliers and retailers via email and instagram.
As the ever-changing situation and government measures are implemented differently for each country, we have varying challenges to face. We would like to re-assure you that we will endeavour to do everything we can to assist and support your requirements and will continue to monitor closely the latest developments.
Some retailers may be closed, but our online store nudeglass is ‘open’ as usual and we will send out items out as quickly as possible in a safe and secure process.
Our warehouse is taking all necessary measures to keep staff and customers safe. Our warehouse is therefore closed on Friday's and orders placed from Thursday 6pm ET will leave the following week.
You might experience some delay in our shipping of orders. Our usual delivery time is 3-7 days, but can be impacted by COVID-19 and it may take longer than usual for your order to arrive. You should expect to receive your shipment 5-10 business days after your order is placed.
We have revised our returns policy, and extended our 14 days window to 30 days. Please email us at email@example.com with any questions.
Stay in touch, stay safe and healthy.
The NUDE team